15% discount on Nuki accessories
This applies to Nuki Bridge, Nuki Keypad, Nuki Fob, Nuki Opener, Nuki Door Sensor, Nuki Power Pack, Nuki Universal Cylinder.
You can also lease Nuki products with the business package. For this, you will have to order at least 50 Smart Locks and undergo a credit rating by our Key Accounting. The term of the business package is at least 24 months. If you have any questions, please contact us.
Your request will be prioritized by the Nuki Support Team. We’ll get back to you within 3 hours during our business hours. There is a special contact form in your Nuki account for this. This area is protected by your personal login details. If you opt for a business package, support cases will be handled by your key account manager.
Immediate product replacement
If your device is damaged, we will send you a new one before we even receive the defective product. For the Standard Package please contact our Nuki Support Team and for the Business Package your Key Account Manager.
With Nuki Guarantee Plus we offer you a 3-year warranty extension for your Nuki Smart Lock. At the time of the claim, you must be an active Nuki Smart Hosting customer. In addition to slight negligence, material and manufacturing defects are also covered. More infos
Would you like to know how Nuki can support you best? We will take time for you and your personal concerns. In a virtual appointment you will be trained by experts and learn the best way to use the Nuki Web account, including helpful tips and tricks.
During employee training, you and your employees will receive all the important basic information about our products. This training is divided into the following 5 modules: Product Training, Smart Hosting Integrations, Nuki Web, Security and FAQs. Each module lasts about 30 minutes and is offered in German and English. Simply contact your Key Account Manager to schedule an appointment.
As part of the business package, you will be assigned a key account manager.
Nuki App and Nuki Web access
Manage all your Nuki products with the free Nuki App or Nuki Web plattform.
The Nuki App is available free of charge for iOS, Android and Huawei smartphones.
Using the Short Rental API
With the Short Rental API, developers and software providers can integrate Nuki devices directly into their booking processes.