A magnetic sensor has been integrated into the Nuki Smart Lock 2.0. This requires a magnetic counterpart, which must be attached to the door frame, and comes included with your new Smart Lock 2.0. Your Nuki app will now not only show you the status of the locking cylinder, but also the status of the door (open / closed). A particularly practical feature: you will receive a warning if you try to lock your front door while it is open. The new door sensor and the underlying algorithms are very complex, and we would therefore like to use the feedback of our community and the many different installation situations to improve upon this feature. For this purpose, this feature will be launched as a beta version, which will be noted in the Nuki app accordingly.
We understand that door locks can sometimes be confusing, and not everybody is an expert.
If you have any questions about Nuki, you can call us Mon-Fri between 8am-8pm (CET) and Sat 10am-4pm (CET).
International: +43 316 376 115
Germany / Austria: 0800 880 8710
Switzerland: 0800 880 871